Flowdock Chat

Chat is the place to have discussions in your flows. All members of a flow can see all chat messages. Comments in the team inbox items also display in the chat.

Flowdock chat includes the following:

Conversation threads

Flowdock allows you to reply directly to or comment on an earlier message. This will turn both your reply and the original message into a conversation thread, as indicated by a colored speech bubble next to both messages. To participate in a conversation thread, click the speech bubble to the left of the message and reply in the editable conversation field .

Conversation threads make it easy to follow multiple discussions simultaneously. They can also help your team have more transparent conversations.

The small numerical counter on the @ tag (@ user , @@group, @team, and @everyone tags) indicates how many people in that group have read the message.

To see who specifically has read the message, click the @ tag for a pop-up that displays these users.


If you accidentally started a new thread while replying to an existing thread, you can re-thread your message to keep in context with a conversation. To move your new thread up to the existing thread above it, click the sewing needle icon in the upper-right corner of the message. If there are more messages between your new thread and the existing thread it should belong to, drag and drop the new thread to the existing thread. You can only re-thread your own messages. Learn more.


You can get a teammate's attention by @ mentioning their name in your messages. If you are mentioned by @name, Flowdock triggers a notification on both your desktop and in their notifications list. If you are offline, you will be notified by email. If you have the Flowdock mobile app installed, you can also receive a push notification. Manage these notifications from your notification settings.


You can notify everyone in a flow with the following special tags.

  • @team
    • Addresses the core team
    • Users can choose whether they want to be notified for @team on a flow-by-flow basis
  • @everyone
  • @@custom groups


You can use emojis to make conversations more interesting and meaningful. There are several ways to add emojis to your conversations:

  • To add emojis to your new message, click the face icon next to the text box to access the emoji picker.
  • Alternatively, you can type a colon (:) in a new message to invoke the emoji picker. The picker uses type-ahead to narrow your search.
  • To add an emoji reaction to an existing message, hover over the message and click the face icon on the right side of the screen.
  • To vote on an emoji that is already in an existing message, click the emoji. Click the emoji a second time to remove your vote.

Emojis are managed by organization. To add more emojis, click the + Add your own emoji at the bottom of the emoji picker. All emoji codes mentioned in the emoji cheat sheet are supported by Flowdock.

Control the size of emojis on your screen in user preferences.


Enter a command in a flow to help you perform functions such as video chat, status update, or a 1-to-1 conversation. Commands include:

  • /? or /help: Access help for Flowdock.
  • /appear: Start a video chat with appear.in.
  • /away or /status: Enter your status directly in the flow.
  • /giphy or /meme: Enter an animated giphy or generate a meme.
  • /query @username: Start a 1-to-1 conversation.

To access the commands, click the / icon in the right corner of the editable conversation field.

Best practices

  • Tag messages that you want to easily find later. Use the hashtag (#) for searchability. Click any tag to see other messages with the same tag.
  • Use display names (nicknames) to differentiate people with the same name. You can change your display name in your account settings.
  • Autocomplete names. Type the first couple of letters of your team member’s display name and press the tab key to autocomplete.
  • Use line breaks in your message. Insert line breaks into chat messages with Shift+Enter. Alternatively, you can make Enter add a line break and Shift+Enter submit a message by changing the setting in your preferences.
  • Get better-looking code snippets in chat. Indented lines are displayed with a monospace font and whitespace is preserved. If you preface a multi-line paste from the clipboard with a tab, it will be indented automatically. To indent any text, highlight it and press the Tab key. To un-indent text, select it and press Shift+Tab.

Chat input

Format chat messages with markdown

Flowdock messages can be formatted using a subset of the lightweight and easy-to-use Markdown (Commonmark) syntax.

Input Result
You need to *emphasize*. You need to emphasize.
Some people are **bold**. Some people are bold.
> It's nice to get quoted!
Some `inline code` for you. Some for you.
``` def source_code is("nice").to_look_at end ```
This [link](https://yourfavoritelinkhere) is amazing. This link is amazing.

Invite others

Invite people to a flow by clicking the Add people button above the chat.

If a user is not yet on CA Flowdock, enter their email address and an invitation email is sent to them. Once they join the flow, they are also added to your Flowdock organization. Alternatively, you can enable an access link from the flow's access mode settings, which you can then share with others as needed.

You can set up your flow to be open to everyone in your organization and visible in the list of flows that displays when a user clicks on the + button at the bottom of the sidebar . Manage this setting from the access mode settings.

Configure Flowdock to automatically add people to your organization when they sign up.


Need more help? The CA Agile Central Community is your one-stop shop for self-service and support. To submit feedback or cases to CA Agile Central Support, find answers, and collaborate with others, please join us in the CA Agile Central Community.