Manage Risks

Risk work items allow you to track risks in CA Agile Central alongside all of your other work. You can:

  • Resolve, own, accept, or mitigate (ROAM) risks from your planning meetings.
  • Link risks to portfolio items or add them to a release .
  • Add tasks to address the actions related to the risk.

Risks in Work Views page

This section contains:

Create a Risk in Work Views

Follow these steps:
  1. Go to the Work Views page (Plan, Work Views).
  2. Select + Add New.
  3. In Work Item Types, select Risk.
    • To Create with Details, only one value from either the Work Item Types or Projects drop-down must be selected.
    • To enable the quick add Create button, at least one value from both the Work Item Types and Projects drop-down must be selected, and a name entered.
  4. Complete the fields for the Risk work item and select Create.

Create a Risk in Portfolio Items or User Stories

You can create multiple risks associated to the same portfolio item or user story.

Follow these steps:
  1. Open the Risks collection through the QDP or FDP.
    Risks collection in QDP
  2. Use + Add New to create new risks or choose existing risks to associate to the portfolio item or user story .

Risk Fields

Field Description
Probability Values are:
  • None
  • 1 - Low
  • 2
  • 3 - Medium
  • 4
  • 5 - High
Impact Values are:
  • None
  • 1 - Low
  • 2
  • 3 - Medium
  • 4
  • 5 - High
Size of Loss The size of loss, in days, that this risk poses.

Indicates whether the risk has been:

  • Resolved
  • Owned
  • Accepted
  • Mitigated

If program risks are raised during Big Room Planning or Program Increment Planning, teams can ROAM these risks using this field.

Resolution A short description of the response. Limited to 256 characters.

Manage Risks

You can view or edit risk work items in the Detail Page (QDP or FDP).

View a Risk in the Detail Page

Follow this step:
  1. Select the FormattedID from the Work Views page.

Add Tasks to Mitigate or Resolve Risks

Tasks collection icon

The Tasks collection allows you create actions that can be included and planned for in team work to mitigate or resolve risks if needed.

Follow these steps:
  1. Select the Tasks collection in the Detail Page (QDP or FDP).
  2. Select + Add New in the Tasks summary.
  3. Add or update a task as necessary.

When a risk is deleted, all tasks associated to that risk are also deleted.

Associate a Risk to Work Items Affected

Work Items Affected collection icon

The Work Items Affected collection contains work items that are affected by the selected risk.

Follow these steps:
  1. Select the Work Items Affected collection in the Detail Page (QDP or FDP).
  2. Select + Add New in the summary.
  3. Associate the risk to a work item, either by creating a new work item or choosing an existing work item.

Size of Loss and Exposure

Exposure is another measure of risks that can be used to help determine what action to take on a risk. Exposure of the risk, in days, is calculated by multiplying the size of loss, in days, by the probability of the risk:

Size of Loss * Probability/5

As the portfolio item moves along, the exposure should burn down as the chance of risk is reduced or as mitigating actions are taken.

Calculated Risk

Calculated risk is a measure of the severity of the risk that is based on the impact multiplied by the probability. You can use this value to determine which risks need to be mitigated. This chart shows the severity of calculated risk based on impact and probability.

Calculated risk based on impact and probability

Calculated risk is an integer value from 1 to 25, calculated by multiplying the probability by the impact. You cannot edit the value, except by changing the probability or impact value.

With this information, you can make decisions about which risks to mitigate, which ones to plan for, and which ones to monitor or accept. For example:

Determine actions based on calculated risk

Inline Edit

You can inline edit risk fields on the Work Views page by selecting the field, then editing or selecting a value. Learn more.

How to ROAM Risks With a Custom Board

Rather than developing a specific ROAM board to allow you to ROAM your risks (setting the Resolution to Resolved, Owned, Accepted, or Mitigated), we recommend using Work Views, a custom list, or a custom board.

Follow these steps:
  1. Create a custom page for ROAMing risks. Learn more.
  2. Add a Custom Board app from the app catalog. Learn more.
  3. Configure the Custom Board app settings so that it displays risks using the resolution for the columns.
    Settings for Custom ROAM Board, showing Type=Risk, Columns=Response, and Order=Rank.

You can then use this board to create risks and ROAM them in your planning events.

Custom ROAM Board


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