CA Agile Central Insights

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Use the CA Agile Central Insights Solution to benchmark data and get detailed, diagnostic analytics to help understand and improve software development performance. CA Agile Central Insights uses a Software Development Performance Index (SDPI) framework. The Agile methodology is powerful for obtaining a high-quality product and a faster time-to-market, but what if your teams could improve even more?

With CA Agile Central Insights, you can:

  • Track your teams’ productivity and predictability
  • Track the quality of your programs
  • Compare your company’s metrics with other companies that use CA Agile Central

Use CA Agile Central Insights to benchmark your team’s performance against data from 13,000 active teams and 160,000 projects. Program managers, product managers, product owners, and executives benefit greatly from the metrics provided by CA Agile Central Insights.

CA Agile Central Insights is only available with Unlimited Edition in United States stacks.

For more in-depth information, see the following topics:

Example report image

Insights overview includes the following topics:

Workspaces and Projects

Just as with CA Agile Central, a workspace is a top-level container for your project hierarchy. Projects can represent teams, groups, divisions, departments, and so on.

Workspaces serve as a benchmark and only real teams (teams with actual people) are rolled up, whereas projects can roll up all child projects (including real teams and non-real teams).

Real Teams versus Non-Real Team

A real team in a project consists of actual people, such as an implementation team. CA Agile Central Insights uses a Bayesian classifier that factors in the following:

  • The number of work items in progress in the project.
  • The number of levels (distance) from the leaf nodes of the current branch of the project tree. Real teams tend to be at the leaf nodes, which is 0, or one level up (1).
  • The full-time equivalent value for the node. Real teams tend to have 5 – 8 members.

A non-real team is typically a project without people, such as a department or an actual project.

Full-Time Equivalent

Full-time equivalent (FTE) is a measurement of team size that considers contributions from all contributors to the team. For example, three full-time team members are working on a project with two part-time members (who devote 50% of their time to the project), then the full-time equivalent is four team members.

Virtual Workspaces

In order to see the most accurate and useful metrics from CA Agile Central Insights, you can set up virtual workspaces. Virtual workspaces include specific, real teams of your choosing to accurately reflect your workload. Teams and projects in a virtual workspace must belong to the same workspace in CA Agile Central.

Tour of CA Agile Central Insights

Report image with call outs

The overall page , or dashboard , or CA Agile Central Insights offers a high-level view of the dimensions (productivity, predictability, responsiveness, and quality) in a polar chart that are measured for your team and workspace. The polar chart only displays metrics for the last available quarter.

The sidebar on the left of the dashboard has links to your teams overall performance and each of the dimensions. Be sure to scope to the correct applied scorecard at the top of the sidebar. Select whether to view data by quarter or month.

On any page in Insights, you can select the arrow at the bottom of the sidebar to maximize your page’s view. Select the expand arrow at the top of the sidebar to view the full sidebar.

Sidebar image Collapse image

On the dimension pages, select the slide-out drawer on the right to see workspace comparisons and quarterly trends. Select the “i” tab to view helpful hints and brief videos.

Comparisons image Slideout image

Dimension Page

Use this page to view your team’s overall balance between the dimensions of predictability, productivity, responsiveness, and quality. By default, the data is evenly weighted between the dimensions, but you can change this in your scorecards.

You can view the color-coded graph in a bar format or stacked view.

Image of Dimension page

Individual Dimension Pages

You can use the pages of each of the dimensions for a more detailed view of your team’s progress. Each page has several types of charts—the top chart is dependent on your scorecard and compares the percentile within all companies. All the charts below these display the raw values of the metrics. Hover over any data point on the charts for point-in-time details.

Select the arrow on the slide-out drawer for either chart to see comparisons, trends, and information.

Image of example Individual Dimension page

Setup Page

Select the setup icon Image of setup icon to create and manage scorecards and virtual workspaces. Built-in scorecards cannot be edited or deleted. Instead, create custom scorecards to suit your specific needs.


Each dimension is scored using percentiles. The metrics that contribute to a dimension’s score are configured in the applied scorecard. Scorecards allow teams to base a dimension's score on the metrics that are relevant for them. To calculate the overall SDPI, we take the average of the contributing dimensions' scores. The units for each raw metric varies.

For some teams, the raw metrics will be the most valuable data. The percentile score is useful for comparing the project to the entire industry. For example, a team may not care how their throughput compares to anyone, they may just want it to always be between 40 and 50.

Each metric is calculated for a particular timeframe, or bucket. Typically, summary charts display quarters. The more detailed drill-down charts display months. The drill-down charts are disabled if you select to view by quarters.

Calculations are updated monthly on the first day of the month. Virtual workspace calculations are updated as needed and can take up to an hour to complete.


Metrics roll up at the team level. Workspace-level metrics are an average of the real teams’ metrics within the workspace.

Calculations for Team Size

CA Agile Central Insights uses a heuristic that uses the owner on the work items, the user that is editing these work items, and the fraction of time each individual is working on a team. If each real team member uses CA Agile Central and the Owner field is complete, the team size calculated will be largely accurate.

Calculations for Industry Average

The percentiles virtual benchmark is calculated from all 13,000 teams using CA Agile Central. Distributions are recalculated every month and for every quarter.

Make Data Work for You

Work items with more complete fields generate more useful data. An X indicates a required value for the most accurate charts.

Requirement or Metric Schedule State Story Points Work Item Editor in CA Agile Central Defect State Defect Environment
Throughput Normalized (Stories) X - X - -
Throughput Normalized (Defects) X - X - -
Throughput Normalized (Stories and Defects) X - X - -
Throughput Absolute (Stories) X - - - -
Throughput Absolute (Defects) X - - - -
Throughput Absolute (Stories and Defects) X - - - -
Velocity Normalized (Stories) X X X - -
Velocity Normalized (Defects) X X X - -
Velocity Normalized (Stories and Defects) X


X - -
Velocity Absolute (Stories) X X - - -
Velocity Absolute (Defects) X X - - -
Velocity Absolute (Stories and Defects) X X - - -
Variability of Throughput (Stories) X - - - -
Variability of Throughput (Defects) X - - - -
Variability of Throughput (Stories and Defects) X - - - -
Variablity of Velocity (Stories) X X - - -
Variability of Velocity (Defects) X X - - -
Variability of Velocity (Stories and Defects) X X - - -
Time in Process Standard Deviation (Stories) X - - - -
Time in Process Standard Deviation (Defects) X - - - -
Time in Process Standard Deviation (Stories and Defects) X - - - -
Time in Process (Stories) X - - - -
Time in Process (Defects) X - - - -
Time in Process (Stories and Defects) X - - - -
Defect Density - - X - -
Released Defect Density - - X - X
Cumulative Defect Age Normalized - - X X -
Cumulative Defect Age Absolute - - - X -


Need more help? The CA Agile Central Community is your one-stop shop for self-service and support. To submit feedback or cases to CA Agile Central Support, find answers, and collaborate with others, please join us in the CA Agile Central Community.