Organizations use Serena Business Manager to create custom applications to manage aspects of their software development projects. It allows each team to use their tool of choice, while automatically having access to all of the project work items.
For example, an organization could build for their QA team a custom defect tracking tool with Serena SBM. Stories in CA Agile Central could be automatically created as requirements in the QA team’s tool and when any of the users update either the stories in CA Agile Central, or the requirements in Serena, the other tool is automatically updated, keeping everyone’s information current. Similarly, defects entered by the QA team in their Serena-based system can be automatically created and continuously synchronized in CA Agile Central.
For more on what Serena can do and how it could be used with CA Agile Central, visit the Tasktop website.